Privacy Policy

Panacea Institute for Clinical Excellence (PICE)

Effective Date: 28th June 2026

Welcome to the website of Panacea Institute for Clinical Excellence (PICE), a Panacea Medcare initiative. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you:

  • Register for webinars or training programs
  • Submit enquiry forms
  • Subscribe to newsletters
  • Contact us through the website

We may collect:

  • Full name
  • Email address
  • Phone/WhatsApp number
  • Country of residence
  • Professional qualification
  • Organization / Hospital name
  • Specialty or area of interest

B. Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage analytics
  • Cookies and session data

2. How We Use Your Information

Your information may be used for:

  • Processing webinar or program registrations
  • Responding to enquiries
  • Sending updates, newsletters, and educational content
  • Providing access to online learning activities
  • Improving website performance and user experience
  • Communicating regarding partnerships and collaborations
  • Internal analytics and reporting

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with:

  • Partner universities and hospitals involved in specific programs
  • Technology and hosting providers supporting our platform
  • Regulatory or legal authorities when required by law

All such sharing will be limited to what is necessary for service delivery.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Disclosure
  • Alteration

However, no online platform can guarantee complete security, and users share information at their own discretion.

5. Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Understand user behaviour
  • Enhance content and navigation

Users may disable cookies through their browser settings.

6. International Users

As PICE works with healthcare professionals and institutions across multiple countries, your information may be processed in India or other jurisdictions where our technology or partner services are located.

By using the website, you consent to such processing.

7. Email Communications

If you subscribe to updates or register for programs, we may send:

  • Webinar announcements
  • Educational updates
  • Program information
  • Partnership opportunities

You may unsubscribe at any time using the link provided in our emails.

8. Third-Party Links

Our website may contain links to third-party websites, including partner institutions and hospitals. PICE is not responsible for the privacy practices or content of external websites.

9. AI Chatbot & Virtual Assistant

The website may include an AI-powered chatbot or virtual assistant to help answer queries and guide users.

Users are advised not to share:

  • Sensitive medical records
  • Financial information
  • Confidential personal information through the chatbot

Information shared through the chatbot may be used to improve user support and services.

10. Children’s Privacy

Our website and services are intended for healthcare professionals, institutions, and adult users. We do not knowingly collect information from individuals under 18 years of age.

11. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for communications

Requests may be sent to the contact information below.

12. Changes to This Privacy Policy

PICE reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.

13. Contact Us

For any questions regarding this Privacy Policy or your data, please contact:

Panacea Institute for Clinical Excellence (PICE)
A Panacea Medcare Initiative

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